Job Title: Railway Customer Service Assistant

Job Location: London

Job Type: Full Time

Salary: Various rates of pay above £8.80/hr

Job Start: ASAP

We are seeking committed and outgoing applicants to join our valued and long standing clients

on the Railways.

This fantastic opportunity will not only benefit your pocket as our rates of pay are competitive, but will also kick start your career within a professional, customer service position.

What will you do?

Provide an impeccable customer service experience to customers.
Be the face of the company by wearing the correct uniform and ID at all times.
Direct passengers to the ticket vending machines to avoid lengthy queues forming at the ticket office.
Carry out Bus Liaison duties during engineering works.
Ensure that the safety of others and the area around them is clear from obstruction.
Report any faults to the supervisor.
Report any anti-social behaviour.
Keep the area tidy.

There are some hurdles of course….

-This role is lone working

-Are you able to stand for prolonged periods of time?

-You must be able to get to your location of work for 5am start and the latest finish could be finishing as late as 6am. Most shifts are around 8hours but there is an opportunity to work up to 12hours!!

-You will need to pass a drug and alcohol medical

-You will need to pass an eyesight and hearing test accordance with required regulations

-You will need to provide valid identification, work permit (if applicable) and proof of national insurance

-You must have previous exceptional customer service experience

-Must be flexible to work shift times (earliest, latest, and weekends)

-Must be available to start immediately as these are temporary positions


Are you the right candidate for the job?

-Do you enjoy working with people face to face?

-Do you enjoy problem solving and helping people?

-Are you naturally calm and collected when dealing with issues?

-Are you a good communicator?

-Do you want to further your career by working for an established Railway company?

-Are you able to work flexible hours including bank holidays and weekends?


If you wish to find out more about this opportunity, please send through your CV to or call him on 0207 701 2982.