Job Title: Apprentice Clinical Site Management Administrator
Job Location: London
Job Type: Part Time (20 hours per week)
Salary: Various rates of pay above £345/Week
Job Start: ASAP
Qualification: Business Administration Apprenticeship Level: 3
Duration: 20 months
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.
Duties to include:
To support the Clinical Site Management team in the timely safe and appropriate placement of patients within the Trust. To provide accurate bed status to the Clinical Site Manager.
-Assist the Clinical Site Manager/Outreach Nurse Practitioner with issues that may arise during the course of the shift.
-Will be expected to use own initiative, however advice is available from Clinical Site Managers/Line Manager when required
-To attend for annual personal development review with line manager and/or Clinical Site Manager
–To maintain accurate record keeping and confidentiality whilst performing all tasks and duties.
-Use Electronic Patient Record System, obtain and deliver results of investigations, being aware of patient breach times.
-To request and trace medical case notes as required.
-To order taxi cabs/transport for patients/staff as required.
-Out of hours, ensure all notes and x-rays are available as necessary and are ready for patients being admitted and are available to go with the patient to the ward.
-To be able to assess the patients’ timings on the EDIS screen and inform the Clinical Site Manager before a patient is about to breach.
-On a daily basis, with the consent of the patient, as necessary, notify relatives/GPs/Social Services of transfers both within and without the hospital.
-Inform GPs/Social Services of the death a patient following an enquiry regarding their admission.
-To ensure a personal duty of care in relation to equipment and resources used in course of work.
-Ensures security of prescription forms used by Outreach Nurse Practitioners
Key Result Areas & Performance:
-To have experience working in an administrative role
-Knowledge of procedures and systems acquired through training and experience
–Progress chasing other NHS Trusts regarding repatriation of patients to and from other hospitals
-Dealing with and solving transport issues in the absence of the Clinical Site Manager
-To assist the EBME Department out of hours by being a contact for staff who require medical equipment from the medical equipment library.
-To participate in relevant training courses as identified within the Personal Development Review process, in addition to the mandatory courses supplied by the Trust.
-Responsible for providing training to new starters, allowing staff to shadow them on their induction period. Demonstrates and explains practices and procedures to new or less experienced staff and colleagues.
-To assess and refine the procedures that are used to help ensure that information that is required from colleagues and external partners is accurate and up to date.
-To maintain office systems to promote effective working practices.
-To participate in team building training days
-Report any Health & Safety issues to manager or relevant personnel
-Process data on computer using different systems
-To use the CMS web based systems to accurately record and return information
-Out of hours and at weekends when there are no ward clerks available, ensure that PAS data is recorded and kept up to date on a Trust wide level.
-To ensure that accurate data entry is performed using Access for any Outreach/CSM audits
-To assist the Clinical Site Manager by taking calls, out of hours and at weekends, from staff reporting sick and using e-roster put their shifts out to bank.
After successful completion of the apprenticeship and meeting the competences in the job description you can apply for a substantive post.
-Proven admin and clerical experience ideally in a ward administrator setting
-Able to communicate effectively with the multi disciplinary teams
–Ability to progress chase to ensure timely repatriation of patients
-Ability to deal with sometimes sensitive queries and issues
-Computer literate with a good knowledge of Microsoft Office and be able to work multiple systems
-To be able to understand procedures required for bed bureau to function efficiently
-A-C in Maths and English or equivalent (level 2 in key skills or functional skills)
-Willing to commit towards an Apprenticeship
Flexible – able to work weekends and nights, all range of shifts
If you wish to find out more about this opportunity, please send through your CV to firstname.lastname@example.org or call him on 0207 701 2982.