Job Title: Customer Assistant

Job Location: London

Job Type: Full time/part time hours available

Salary: TBC

Job Start: ASAP

Working as a Salesfloor Customer Assistant

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

About the Customer Assistant role

We’re known for delighting our customers with brilliant service. As the friendly face of our brand in store, you’ll uphold our reputation by helping each customer find exactly what they came in for – that unmistakable experience as well as the perfect product.

You could find yourself talking food or fashion, lingerie or luggage, shoes, boots or beyond. In some roles, you’ll specialise; fine-tuning your knowledge and honing your expertise in a particular area. Over time you will find yourself working across the store experiencing everything we has to offer and developing your skills and experience. Wherever you join us, the important thing is helping customers find and fall in love with our products.

You’ll also be using your product knowledge to help customers decide what’s right for them – something that we’ll help you with when you join us.

You could take them beyond the store too. We’ve rolled out an inspiring interactive shopping experience across two thirds of our stores now. So guiding our customers through our multi-channel offer will be down to you.

About you

Being a Customer Assistant is about being approachable, knowledgeable and helpful. You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their experience. You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.

Above all though, it’ll be your personal attention that customers will remember when they talk to you – so bring along bagful’s of friendly enthusiasm and you won’t go far wrong.

If you wish to find out more about this opportunity, please send through your CV to nils@creationtrust.org or call him on 0207 701 2982.