Job Title: Customer Service Advisor

Job Location: London

Job Type: Full Time

Salary: £20,000 – £22,000 per annum

Job Start: ASAP

      COMPANY BACKGROUND:
      Working in the Head Office for a dynamic, fun and growing utility organisation.

      PURPOSE OF ROLE:
      As Customer Service Advisor you will be working within the Customer Service Team. This is a Permanent role they are looking for multiple people to start immediately. In this Customer Service role you will be responsible for managing any issues via telephone / email / written correspondence.  

      KEY ACCOUNTABILITIES/RESPONSIBILITIES
      Deal with queries and helping resolve issues  
      Take messages for other staff members
      Reviewing customer accounts
      Investigating issues
      Dealing with compaints

      SKILLS, KNOWLEDGE & EXPERIENCE
      To apply for this role you MUST have previous experience in a Customer Service role within an office environment. Alternatively some level of admin experience in retail or hospitality.

      PERSONAL ATTRIBUTES
      Confident
      Articulate
      Hardworking
      Personable

      If you wish to find out more about this opportunity, please send through your CV to nils@creationtrust.org or call him on 0207 701 2982.